Support Policy Page

The adjustment of "freight invoice for collection and payment" will be issued together with the handling fee invoice from 2017/7/1.

The mall will deduct the "freight charge" and "service charge" and remit the payment to the wallet, and issue a uniform invoice at the same time.

Mall shopping will be notified of invoice issuance by:

1.E-mail Notification: The system will send an electronic invoice to your bound E-mail. The attached letter must be opened in Internet Explorer.

2.APP/ web notification.

3. Please input [Invoice number] [Member number] [home verification code] [Invoice month] to query.

4. You can enter [Invoice number] [Invoice Date] on the platform of the Ministry of Finance 48 hours after receipt of the issuing notice. (Note: Please be sure to fill in the E-mail information in order to receive the invoice issuing notice smoothly.)

If THE SELLER NEEDS TO ISSUE A TRIPLICATE (COMPANY OR ENTERPRISE) INVOICE, PLEASE GO TO THE TRADE WEBSITE LINK TO FIND THE INVOICE AND CLICK "MAKE UP AND EDIT", A NEW E-INVOICE NOTIFICATION WILL BE SENT WITHIN 1~3 WORKING DAYS.

One issue every two months, the last issue of invoice change application by the 5th of each month, such as: March and April open to make up the unified compilation/cancel the unified compilation to 5/5; For the invoices of May and June, the application for replenishment of unified compiling/cancellation of unified compiling will be applied on July 5.

If the seller has the issue of invoice reconciliation, he can directly contact the account Department at the email address: